Terms of Purchase
Purchase Terms
These Purchase Terms govern all purchases made through:
https://www.galverixa.com
(the “Website”).
The Website is operated by Shanghai Shibishan Technology Co., Ltd. under the brand name Galverixa.
By completing a purchase on our Website, you acknowledge that you have read, understood, and accepted these Purchase Terms, together with other applicable policies available on our Website, including:
- Terms of Service;
- Privacy Policy;
- Shipping Policy;
- Return & Refund Policy;
- Other related policies published on our Website.
If you do not agree with these terms, please do not proceed with placing an order.
Order Eligibility
When submitting an order through Galverixa, you confirm that:
- You have the legal capacity to enter into a purchase agreement;
- All information provided during checkout is accurate and complete;
- Your purchase and use of products comply with applicable laws and regulations.
We may use communications with customers for order verification, customer support, service improvement, and related business purposes where permitted by applicable laws.
Privacy and Personal Information
Any personal information collected during website visits, checkout, payment processing, email communication, or customer service interactions will be handled according to our Privacy Policy.
Our Privacy Policy explains how we collect, process, store, and protect customer information.
We may revise our privacy practices when necessary due to business operations, legal requirements, or regulatory updates.
Order Confirmation and Processing
After successfully placing an order, you will receive an order confirmation email containing relevant purchase details.
Please note that receiving an order confirmation does not guarantee final acceptance of every order. We reserve the right to review, adjust, delay, or cancel orders when necessary, including situations involving:
- Product availability limitations;
- Incorrect pricing or product information;
- Payment concerns or suspected fraudulent activity;
- Circumstances that prevent successful fulfillment.
If an order cannot be completed, any payment received will be handled according to applicable policies and circumstances.
Product Details
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information displayed on our Website are accurate.
However, slight variations may occur due to:
- Different device or screen displays;
- Product updates;
- Manufacturing adjustments;
- Technical limitations.
If a product received significantly differs from the information presented on our Website, customers may contact our support team for assistance according to our Return & Refund Policy.
Pricing Information
We aim to maintain accurate pricing across our Website.
If an obvious pricing error occurs due to technical issues, system errors, or incorrect information, we reserve the right to:
- Contact customers regarding the issue;
- Cancel affected orders;
- Provide an appropriate solution.
Product Availability and Shipping
Product availability may change based on inventory conditions and supply availability.
Orders are prepared and delivered according to the terms described in our Shipping Policy.
Delivery schedules may be affected by factors including:
- Shipping destination;
- Selected delivery method;
- Customs processing;
- Carrier delays;
- Events outside our reasonable control.
If a purchased item becomes unavailable after an order is submitted, we may contact the customer and provide available solutions, including applicable refund options.
Product Use Information
Customers are responsible for reviewing product descriptions, specifications, and usage information before purchase.
Product packaging, labels, accessories, and specifications may vary depending on product updates, regional requirements, or availability.
Customers should ensure that purchased products are suitable and permitted for use in their location.
Taxes, Customs, and Additional Charges
Depending on the destination country or region, additional taxes, duties, customs fees, or other charges may apply.
Customers may be responsible for charges imposed by local authorities according to applicable laws and regulations.
Any applicable fees will be handled based on shipping arrangements, destination requirements, and local policies.
Contact Information
For questions regarding purchases, orders, or these Purchase Terms, please contact us:
Brand Name:
Galverixa
Legal Company Name:
Shanghai Shibishan Technology Co., Ltd.
Customer Support Email:
service@galverixa.com
Business Address:
3/F, Building 2, No. 715 Yingshun Road, Qingqing District, Shanghai, China