Shipping Policy

At Galverixa, we are committed to providing customers with clear delivery information and a smooth order fulfillment experience.

We cooperate with reliable logistics providers and fulfillment partners to prepare and ship orders efficiently while ensuring customers receive accurate shipping updates.

Order Processing Time

After payment confirmation, orders are generally prepared within:

1–5 business days

Processing time refers to the period required to verify, prepare, and package your order before shipment.

Preparation times may be affected by factors including:

• Order volume;
• Seasonal demand;
• Promotional campaigns;
• Product availability;
• Public holidays;
• Other unexpected circumstances.

Once your order has been dispatched, a shipping confirmation email containing tracking details will be sent to you.

Delivery Time Estimates

After shipment, estimated delivery time is:

10–20 business days

The total delivery period includes:

• Order preparation time;
• Carrier transportation time.

Actual arrival dates may vary depending on:

• Shipping destination;
• Local delivery networks;
• Customs inspections;
• Carrier operations;
• Circumstances beyond our reasonable control.

Please note that estimated delivery times are not guaranteed delivery dates.

Shipping Fees

We currently offer standard shipping options.

Standard Shipping Fee:
$4.99 USD

The applicable shipping cost will be calculated and displayed during checkout before payment is completed.

Order Fulfillment and Shipping Locations

Orders may be fulfilled through our available fulfillment facilities or trusted logistics partners.

The shipping origin may vary depending on:

• Product availability;
• Inventory location;
• Customer destination.

Because fulfillment arrangements are based on operational requirements, we cannot guarantee that every order will be shipped from the same location.

Tracking Information

After your order has been shipped, you will receive a confirmation email containing tracking information.

Please allow some time for tracking details to become active after shipment.

If you have any questions regarding your delivery status, please contact our customer support team.

International Delivery

Galverixa provides international shipping services where available.

Shipping availability may depend on:

• Destination restrictions;
• Carrier coverage;
• Customs requirements;
• Local delivery conditions.

If delivery to your location is unavailable, our support team will contact you regarding possible alternatives.

Delayed, Missing, or Lost Packages

If your package has experienced an unusual delay or tracking information has not updated for an extended period, please contact us for assistance.

Please provide:

• Order number;
• Tracking number;
• Relevant delivery information.

Our team will review the shipment details and assist based on the circumstances.

Changing Shipping Information

If you need to update your shipping address, please contact us as soon as possible after placing your order.

Address changes can only be requested before the order enters shipment preparation.

Once an order has been shipped, we may be unable to modify delivery information.

Customers are responsible for ensuring that all shipping details entered during checkout are correct.

Shipping and Business Days

Orders are processed during regular business days.

Orders placed on weekends or public holidays will normally begin processing on the next available business day.

Processing schedules may be affected during holidays, promotions, or periods of increased order volume.

Contact Information

For questions regarding shipping, delivery updates, or order assistance, please contact us:

Brand Name:
Galverixa

Legal Company Name:
Shanghai Shibishan Technology Co., Ltd.

Customer Support Email:
service@galverixa.com

Business Address:
3/F, Building 2, No. 715 Yingshun Road, Qingpu District, Shanghai, China